Access level

You can configure access level to the such entities on platform as templates, dictionaries and scenario. There are four access levels available:

1. Mailbox - only mailboxes which were granted access exclusively have access to such entity

2. Account - all mailboxes within account have access to such entity

3. Public - all mailboxes on the platform have access to such entity via search

4. Official - all mailboxes on the platform have access to such entity in “Official” folder

Note

Official access level can be set to an entity only by system administrator.

Note

Also, you can share template directly with mailbox or mailbox group. For futher information follow the link